Micantis Website Terms of Service

Please read these terms carefully before using our services

Effective Date: February 1, 2025
Last Updated: January 31, 2025

1. Agreement Overview

These Website Terms of Service ("Terms") govern your use of the Micantis website at micantis.io and any related demo services ("Website"). By accessing or using our Website, you agree to these Terms.

These Terms apply to website visitors, demo users, and anyone accessing our public-facing content. Separate terms apply to our WorkBook platform for licensed customers.

2. Website Services

2.1 General Website Use

Our Website provides:

  • Information about Micantis and our WorkBook platform
  • Marketing and educational content about battery testing
  • Contact forms and business inquiries
  • Documentation and resources
  • AI Assistant demonstration feature

2.2 AI Assistant Demo

We offer an AI Assistant demo that allows visitors to:

  • Interact with our AI technology using sample battery data
  • Experience the capabilities of our AI-powered analysis
  • Ask questions about battery testing concepts
  • Explore potential use cases for our platform

Important: The demo uses representative data, not real customer data.

3. Data Processing for Website and Demo

3.1 Information We Collect

When you use our Website and AI demo, we may collect:

  • Contact Information: Name, email address, company information when you contact us
  • Demo Interactions: Questions asked, AI responses, interaction patterns
  • Technical Data: IP address, browser type, device information
  • Cookies and Tracking: Website usage patterns, preferences, session information

3.2 AI Demo Data Processing

When you use the AI Assistant demo:

  • Your questions and interactions are sent to Anthropic (our AI provider) for processing
  • We log demo sessions for quality assurance and service improvement
  • Demo interactions may be analyzed to enhance our AI capabilities
  • No personal information is required to use the demo
  • Demo data is not used to train AI models

3.3 Data Processing Legal Basis

We process your information based on:

  • Legitimate Interests: To provide website functionality and improve our services
  • Consent: When you voluntarily provide information or consent to cookies
  • Business Communications: When you contact us about our services

3.4 Data Retention

  • Contact inquiries: Retained for up to 2 years for business purposes
  • Demo interactions: Retained for up to 90 days for quality assurance
  • Analytics data: Retained for up to 13 months in anonymized form

For complete details about our data practices, see our Privacy Statement.

4. Cookies and Tracking

4.1 Cookie Usage

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Improve user experience
  • Track demo usage patterns
  • Support marketing and business development efforts

4.2 Cookie Types

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and choices
  • Marketing Cookies: May be used for business development (with consent where required)

4.3 Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality.

5. Acceptable Use

5.1 Permitted Use

You may use our Website for:

  • Learning about Micantis and our services
  • Evaluating our AI Assistant capabilities through the demo
  • Contacting us for legitimate business purposes
  • Accessing public documentation and resources

5.2 Prohibited Use

You may NOT:

  • Use the demo for illegal or harmful purposes
  • Attempt to reverse-engineer our AI technology
  • Submit false or misleading information
  • Overwhelm our systems with excessive requests
  • Use automated tools to scrape content without permission
  • Attempt to gain unauthorized access to any systems

5.3 AI Demo Restrictions

When using the AI Assistant demo:

  • Do not submit personal health information or sensitive data
  • Do not attempt prompt injection or system manipulation
  • Do not use for safety-critical decisions
  • Respect reasonable usage limits
  • Do not attempt to extract proprietary information

For complete acceptable use guidelines, see our Acceptable Use Policy.

6. Intellectual Property

6.1 Micantis Content

All Website content, including text, graphics, logos, and software, is owned by Micantis or our licensors and protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive license to access and use the Website for its intended purposes. This license does not include rights to:

  • Copy or redistribute Website content
  • Use our trademarks or logos without permission
  • Access proprietary technology or algorithms

6.3 Feedback

Any feedback, suggestions, or ideas you provide about our Website or services become property of Micantis, though you retain rights to any confidential information you include.

7. Third-Party Services

7.1 External Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of external sites.

7.2 AI Service Provider

Our AI Assistant demo uses Anthropic's Claude API. Your demo interactions are subject to both our terms and Anthropic's data processing practices as described in our Privacy Statement.

8. Disclaimers and Limitations

8.1 Website Disclaimer

The Website and all content are provided "as is" without warranties of any kind. We do not warrant that:

  • The Website will be error-free or uninterrupted
  • Information is accurate or complete
  • The Website meets your specific requirements

8.2 AI Demo Disclaimer

The AI Assistant demo is provided for evaluation purposes only:

  • Responses are generated by AI and may contain errors
  • Not suitable for safety-critical decisions
  • Results should be verified by qualified professionals
  • Demo capabilities may not reflect full platform features

8.3 Limitation of Liability

Our liability for any claims related to Website use is limited to $1,000 or the amount you paid to access the Website (if any), whichever is greater.

We are not liable for indirect, incidental, or consequential damages arising from Website use.

9. Business Inquiries and Trials

9.1 Contact and Sales Process

Information submitted through contact forms or business inquiries:

  • Will be used to respond to your request
  • May be used for follow-up business communications
  • Will be handled according to our Privacy Statement
  • Can be opted out of at any time

9.2 Trial Access

If you request trial access to our WorkBook platform:

  • Separate terms and agreements will apply
  • Trial use is subject to our Enterprise Service Agreement
  • Data processing will be governed by integrated data processing terms

10. Changes and Updates

10.1 Terms Updates

We may update these Terms periodically:

  • Material changes will be posted prominently on the Website
  • Continued use after changes constitutes acceptance
  • We will maintain a version history of changes

10.2 Service Changes

We reserve the right to:

  • Modify or discontinue Website features
  • Update the AI demo capabilities
  • Change availability of resources or content

11. Contact and Legal Information

11.1 Contact Information

For questions about these Terms:
Email: legal@micantis.io
Address: Micantis, Inc., 1245 Pearl Street, Suite 200, Boulder, Colorado 80302

11.2 Governing Law

These Terms are governed by Delaware law without regard to conflict of law principles.

11.3 Dispute Resolution

Any disputes will be resolved through binding arbitration in Denver, Colorado, except we may seek injunctive relief in court when necessary.

11.4 Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in effect.

12. Related Policies

These Terms work together with:

  • Privacy Statement: Complete data processing and privacy information
  • Acceptable Use Policy: Detailed usage guidelines and restrictions
  • Enterprise Service Agreement: Terms for licensed WorkBook platform users

Last updated: January 31, 2025
Effective: February 1, 2025

For questions about our services or to request platform access, contact us at info@micantis.io.